Refund policy
Returns & Refunds Policy
- You have 30 days from date of delivery to submit a return request.
- All returned product must be received unused and unopened in its original packaging to be eligible for a refund.
- All refunds will be provided to the original form of payment excluding the cost of delivery except where otherwise required by law.
- If you received any promotional or other discount when you paid, any refund will only reflect the amount you actually paid.
- Items must be returned in order to be eligible for refund.
- Items marked Final Sale are not eligible for return.
How to Return:
- To start a return, log into your I AM & CO account and utilize the quick self-service return option.
- All returned product must be received unused and unopened in its original packaging to be eligible for a refund.
- If you receive a notification that your order is not eligible for an online return, please contact us for assistance.
Refund Timing
- Refunds are processed after return receipt.
- Credit card refunds usually take 5–10 business days to appear on your statement. Your banking institution determines how long a refund takes to appear.
- Gift card refunds will be available right away on your original gift card.