Q: Do you have a store I can visit IRL?

A: We don’t have a brick and mortar store, but you can find us in stores across the country. Check out our Stockist Map to see if a retailer near you carries our products.

Q: How long does shipping take?

A: Most orders ship within 3 business days. Once your order is on the way, we’ll email you tracking info so you can follow along.

Q: Oops, I made a mistake with my shipping address — what can I do?

A: If your order hasn't shipped yet, you can update your shipping address directly from your order confirmation email or by logging into your customer account. We're not responsible for incorrect addresses, but if you catch it quickly, you may be able to fix it before your order heads out.

Q: Can I add a gift message?

A: Definitely. Just add a free gift message during checkout — we’ll print it on the packing slip (no prices included).

Q: Are your products made by you?

A: Some are — and they’re made right here in the U.S. We also curate from brands that match our feel and vibe, so everything you see is handpicked to bring joy and inspiration.

Q: Will you restock [insert item here]?

A: If a product is sold out, click the “Email Me When It’s Back” button on the product page. We’ll send you a heads-up if and when it returns.

Q: Do you offer discounts or promos?

A: Yes! You can hear about sales, special offers, and product drops by subscribing to our email list — just check the “Subscribe to email list” box at checkout.

Q: Do you have a rewards program?

A: We do! It’s free and easy to join — just create a customer account. You’ll earn points, unlock perks, and be able to manage your orders in one place.

Q: When did you launch?

A: We launched in 2019 as a positivity media company — a cozy little corner of the internet where we shared the things we loved, happy news, and feel-good conversations. Today, that same spirit lives on in everything we create and curate.

Q: Where are you located?

A: Our team is based all over the U.S., and all orders ship from our centrally located warehouse in Kansas City, MO — which helps us deliver more efficiently across the country.

Q: What if something arrives damaged?

A: Oh no! Please start a chat with us on our contact us page so that we can help! 

Q: Can I cancel my order?

A: Yes — you can cancel your order within one hour of placing it. After that, changes may not be possible.

Q: Do you ship internationally?

A: We currently ship within the U.S. and to Canada.